We provide a clear and legally binding refund policy to ensure you can purchase with confidence.
Our refund coverage includes:
✔ 7-Day Unconditional Refund
If the product is unopened and unused, you may request a refund within 7 days of receiving your order if it does not meet your expectations.
✔ 7-Day Sensitive Skin Return
If you experience noticeable discomfort or sensitivity under proper usage, you may apply for a return within 7 days.
✔ 30-Day Effectiveness Guarantee
If you have used the product consistently for 30 days as recommended and do not see any improvement, you may request a refund in accordance with our policy.
Important Notes:
- Applies only to purchases made through official authorized channels
- All requests are subject to our official terms and conditions
Products purchased via Shopee (ANTIDOX.OS) are not covered under this policy and will follow Shopee’s platform policies.
For full terms and application details, please refer to our Refund Policy page.